What Baffles Me About Work (Except banks)

OK, I have now been working on some capacity for nearly two decades.  And one thing I don’t get is why they don’t cross train more.  When I was working at a bank, every teller was trained to every teller job.  If someone was sick or on vacation, it was fine.  Everyone could carry on.

this is rare.

I can’t tell you how many times I get calls saying that the one person at the office who did payroll is out sick or had a baby or was in a car crash and then no one else knows how to do payroll.

it makes more sense.

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