OK, I have now been working on some capacity for nearly two decades. And one thing I don’t get is why they don’t cross train more. When I was working at a bank, every teller was trained to every teller job. If someone was sick or on vacation, it was fine. Everyone could carry on.
this is rare.
I can’t tell you how many times I get calls saying that the one person at the office who did payroll is out sick or had a baby or was in a car crash and then no one else knows how to do payroll.
it makes more sense.